Privacy Policy

IDS Crafts — Every Creation Tells a Story.

Last Updated: October 19, 2026

At IDS Crafts, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, purchase our products, or use our personalized art services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you interact with IDS Crafts, we may collect the following information:

Personal Information

• Full name
• Email address
• Shipping and billing addresses
• Phone number
• Order and purchase details

Personalization Information

When ordering personalized products, you may provide photographs, images, names, messages, or other content.

We collect this information to create and fulfill your personalized products.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, and website interactions.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Create customized and personalized artwork.
• Communicate order confirmations and shipping updates.
• Provide customer support.
• Improve our website and shopping experience.
• Prevent fraud and maintain website security.
• Send promotional communications when permitted by applicable law and your preferences.
• Comply with legal obligations.

3. Personalized Photos and Uploaded Content

Your memories matter to us.

When you upload photographs or other content for personalized products, IDS Crafts and its authorized production partners may process that content to create, print, and deliver your order.

We do not publish customer-submitted personal photographs in our marketing materials without obtaining appropriate permission.

Uploaded content may be retained by our service providers according to their retention practices. You may contact us to request deletion of eligible content, subject to applicable legal and operational requirements.

4. Sharing Your Information

We may share necessary information with trusted service providers to operate our business.

These include:

Shopify: Our e-commerce platform, which supports our online storefront, checkout, and order management.

Printify: Our print-on-demand fulfillment partner, which assists with production and delivery.

Payment Service Providers: Services that securely process customer transactions.

Shipping Providers: Companies responsible for delivering your purchases.

Technology and Analytics Providers: Services that support website functionality, performance measurement, security, and, where used, advertising.

We may also disclose information when required by law or in connection with a legitimate business transaction.

We do not provide customer-uploaded personal photographs to unrelated parties for their independent marketing purposes.

5. Payment Security

Payments are processed through payment service providers available through our Shopify store.

IDS Crafts does not need to receive your complete payment card number to fulfill an order.

Payment information is handled according to the security practices and privacy policies of the relevant payment providers.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support:

• Essential website functionality.
• Shopping carts and checkout.
• Customer preferences.
• Website analytics.
• Advertising and marketing, where enabled.

Depending on your location and applicable law, you may be able to manage your cookie preferences through our website's privacy controls.

You can also adjust your browser settings to limit certain cookies.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and satisfy legal obligations.

Retention periods vary depending on the type of information and the purposes for which it is processed.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Obtain a copy of certain personal information.
• Opt out of certain processing, including applicable targeted advertising or data sharing.
• Withdraw consent where processing relies on consent.

Some requests may be subject to legal exceptions.

To submit a privacy request, contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact us.

10. Data Security

We use reasonable administrative and technical safeguards, together with our service providers, to help protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. International Data Processing

Our service providers may process and store information in countries other than the country where you reside.

Where required by applicable law, appropriate protections will be used for international transfers of personal information.

12. Third-Party Services

Our website operates using third-party platforms and services, including Shopify and Printify.

These providers may process personal information according to their respective roles and applicable privacy policies.

You can learn more through their official privacy policies:

Shopify: Shopify Privacy Policy

Printify: Printify Privacy Policy

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, technology, or legal requirements.

Any updates will be published on this page with a revised effective date.

14. Contact Us

If you have questions, concerns, or requests regarding your personal information, please contact us.

Business Name: IDS Crafts

Email: [support@idscrafts.com]

Website: [www.idscrafts.com]